Archive for Fresh & Easy

Some nice Private Brand coffee packaging from Tesco’s Fresh & Easy. These elegant metal cans are reminiscent of Target’s Archer Farms premium coffee packaging.

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Categories : Fresh & Easy
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Jan
22

New Fresh Director at Walgreen.

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In a follow up to a post from earlier in the week, Walgreen’s announced that it has hired Jim Jensen to be divisional merchandise manager of fresh foods, as they expand into fresh foods.
Jensen left Tesco’s Fresh & Easy in December, where he held a similar position. Prior to that role, he was a category manager for Dallas based 7-Eleven.
Jensen joins his former Fresh & Easy boss Bryan Pugh who is the vice president of merchandising for Walgreen.

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Categories : Fresh & Easy, Walgreens
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Jan
14

Fresh & Easy Stays Fresh!

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fresh&easy
Image by tom.arthur via Flickr

Private Label Buyer just published its February issue and the cover story is an excellent article by Randy Hofbauer on Tesco’s El Segundo, California, based Fresh & Easy.

Staying Fresh in a Spoiled Economy

Fresh & Easy Neighborhood Market seeks to offer fresh, convenient private label products at prices everyone can afford.

The world was a very different place two years ago when British retailer Tesco launched Fresh & Easy Neighborhood Market in the United States. Consumer confidence was strong back then, and Tesco was certain Americans were ready to welcome an innovative new retail format: a small-footprint store offering semi-upscale fresh foods at discount prices.
Of course, few companies — including Tesco — could have predicted back then that the United States was on the brink of the greatest economic disaster since the Great Depression.
“We certainly didn’t anticipate the severity of the downturn we’re seeing on the West Coast,” said Tim Mason, president and CEO of El Segundo, Calif.-based Fresh & Easy, in Tesco’s 2009 Annual Report (analyzing Tesco’s performance in the financial year ending Feb. 28, 2009). “But we’re now adjusting to the new environment.”

Read the entire article.

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One of the blogs that I read regularly is the Fresh and Easy Buzz, it is a blog focused on Tesco’s Fresh and Easy and the competition and conversation that surround it. Several days ago they published an insightful look at the evolution or devolution of Walmart’s Marketside. The brand has evolved from a strictly freestanding retail concept to a prepared meal/ready to heat meal concept. On a recent trip to Walmart I discovered several Marketside branded Private Brand soups as well as the fresh pizzas, which had formerly been branded Sams Choice, were now bearing the Marketside logo and branding.

Read the entire story on the Fresh and Easy Buzz.

Walmart’s ‘marketside’: What’s ‘In-Store’ for 2010?

In December 2009 we published this piece [December 21, 2009: Wither Walmart's Small-Format 'marketside' Stores and Format?] in which we reported that the Web Site for Walmart Stores’ ‘marketside by Walmart’ fresh food and grocery stores had been replaced by a single page site touting its new line of ‘marketside’ fresh, prepared foods, and examined the potential future of the four small-format stores, located in Metropolitan Phoenix, Arizona.

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This article from Supermarket News takes a look at Private Brand Marketing with examples from Publix, Spartan Stores, Kroger and Fresh & Easy Neighborhood Markets.

SN_logoHow Store Brands Turn Feedback Into Marketing
Private label is red hot, but even more interesting than its market share is its marketing.

On the one hand, retailers are trumpeting their own-brand value messages, with some — notably Publix — even offering free store-brand-equivalent products to customers purchasing certain national-brand items. The point is to promote product trial.

Read the entire article. How Store Brands Turn Feedback Into Marketing

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Mar
02

Fresh & Easy is BUXTED!

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fresh-e-store

Over the last year Tesco has made a significant splash in the US with almost every major US retailer making the pilgrimage to the west to check out Fresh & Easy, and to developed competitive strategies. It’s hard to say who came first (the chicken or egg) whether its Walmart’s Marketside concept the new Giant to Go, or Food Lions recent announcement of a test for the “Quick & Easy” convenience/prepared meal aisle in 17 stores, the impact of Tesco’s Fresh & Easy entrance into the US is unmistakable.

fresheasyIn a February 22, 2009, in the Sunday Times of London writer William Kay of Los Angeles, reported this story:  Tesco admits: We got it wrong in US

The head of Tesco’s US operation, Fresh & Easy, has said its early market research was mistaken and it may make big changes to the stores.

“We may have assumed that certain elements of the Fresh & Easy brand would do the work for us and we would not have to go down and dirty on price. That may have been a mistake,” said Tim Mason, head of Tesco’s US business.

Ahead of Fresh & Easy’s launch in November 2007, Mason trumpeted the in-depth research that was done to identify a gap in the West Coast grocery market.

Marketing director Simon Uwins said: “We went into people’s houses, talked to them about food and food shopping. We went into their kitchens and poked round pantries.”

Unfortunately, Mason now admits, they did not poke around their garages, where they would have found huge freezer chests bulging with stockpiled meat bought on special offer.

“There’s less loyalty in the American market,” said Mason. “A Brit has to hear it a few times before you accept that people make up their mind where to go each week when they check out the special offers round the kitchen table.

“In a key moment at a focus group, one man told them that he had stopped shopping at Fresh & Easy because they no longer sent him a flier promoting the latest special offers.

“We came out of that meeting and said we had better make sure we hit everyone in the area with fliers.”

Recession has slowed expansion. There are 113 Fresh & Easy outlets and plans to have 200 branches have been put back at least six months.

In a March 2, 2009 article in the Wall Street Journal by Cecilie Rohwedder entitled “Tesco Tries to Hit a U.S. Curveball” gave further insight into the strategic shift.

Tesco’s response to the recession includes its Buxted line, a budget brand in the meat aisles of its stores with black and brown labeling. The Buxted Value Chicken Breasts include some bone and rib meat, so they aren’t trimmed to the same standard as the store’s Fresh & Easy Chicken Breasts, but at $2.99 a pound, they cost $2 less. Buxted pork chops, tuna steaks and ribs are also cheaper.

As a next step, Mr. Mason is considering adding bread with preservatives, which is cheaper than the purer but pricier breads now in the store.

Tesco is also introducing aggressive price promotions involving selected products. Its initial strategy was to offer what retailers call “Every Day Low Price” — in Fresh & Easy’s case, prices that were 10% to 25% below those at regular grocery stores. Now boldly colored shelf signs point out the “extra low price” on individual items, while large ceiling boards boast of “budget prices.” Fliers that once focused on themes now push the latest special discounts.

So lower prices, promotions and all the typical tricks of US grocers combined with BUXTED a budget line. So what is Buxted? At first glance it almost appears to be on of the very expensive contrived brand names from a Branding or Naming Agency, or perhaps a reference to street slang for “busted”. But Tesco has been using the name for some time; it is closer in origin to Kirkland form Costco.

According to Wikipedia: Buxted is a village and civil parish in the Wealden District of East Sussex in England. The parish is situated on the Weald, north of Uckfield; the settlements of Five Ash Down, Heron’s Ghyll and High Hurstwood are included within its boundaries. At one time its importance lay in the Wealden iron industry, although its main industrial base today is in the wholesale poultry trade.

So Buxted is a real place in England, and was once home to the poultry industry. An unusual name but certainly an interesting way to dramatically shift the strategy of Fresh & Easy. It creates a two-tier structure remarkably similar to many retailers around the world: Walmart, Loblaws, etc.

Will it be enough to survive this economy or will the dreadful economy and poor sales spur Tesco and Fresh & Easy to Private Brand innovation?

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Categories : Fresh & Easy
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Feb
04

Branding Made Fresh & Easy

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fe-yogurt

Recently I received a email via this blog from Ross Patrick, a creative director involved in the branding of Tesco’s foray into America, Fresh & Easy. Ross asked if I was planning on doing anything on Fresh & Easy Private Brand. The answer is quite simple, of course Fresh & Easy is on my list to write about, but typically I my stories come from one of two places: a in store personal experience, I have walked the store and experienced the products, or commentary on a newsworthy event, new products launched, a new ad campaign, shifts in strategy or shifts in personnel. Ross was kind enough to send me a deck on the work he was involved in and it is intriguing.

The Private Brand strategy is distinctly different from the three-tier structure Tesco has so successfully employed across the pond. They chose to eliminate the tiers and use Fresh & Easy as the Private Brand across the store. This is a familiar strategy to US shoppers; Costco has grown its Kirkland brand in the same way.

feThe designs are clean and simple and with some products leaning towards European Private brand design, while others are almost stark in their simplicity

According to the Supermarket News, in an article by Elliot Zwiebach: Own-brand products account for slightly more than half of the 3,500 SKUs and more than 70% of sales at the 78 Fresh & Easy stores Tesco has opened in California, Arizona and Nevada since last November. The company said that more than 80% of its customers cite the private-label lines as one of the main reasons they shop at the stores.

Fresh & Easy’s commitment to Private Brand penetration is truly exciting, I will reserve my opinion until I can walk a store and experience the products at shelve, and more importantly taste them.  Thanks Ross for the info and I look forward to seeing your work in person.

Categories : Fresh & Easy
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