The Kroger Co. debuted today its new logo and advertising campaign. The campaign celebrates its love of customers and associates, food-first culture and long history as America’s favorite grocer.
“Kroger’s new brand launch is a unifying framework for our seamless shopping experience that is designed to deepen our connection with customers and associates today and into the future, support our business transformation and provide an elevated creative approach,” said Mike Donnelly, Kroger’s executive vice president and chief operating officer. “Kroger chose Fresh for Everyone as our leading brand message because it is inclusive, clear and memorable and supports our vision of serving America through food inspiration and uplift.
“Kroger believes that everyone deserves to have access to fresh, affordable and delicious food, no matter who you are, how you shop or what you like to eat. Kroger’s winning combination of assets puts our team in a unique position to deliver fresh…for everyone.”
Kroger’s 20+ retail banners across America will continue to operate under their existing names, incorporating the new brand attributes and campaign.
In July, Kroger announced DDB New York as its first advertising agency of record.
In the tradition of all projects like this, the retailer and agency have composed this exhaustive list of new Kroger brand attributes.
- Logo – A contemporary evolution
The contemporary evolution of the redesigned Kroger logo reflects the company’s strong, food-rich heritage by retaining the shape and movement of the iconic “K” and “G” loved by generations of Kroger customers.
- Tagline – Kroger’s uniquely egalitarian American brand
Fresh for Everyone is Kroger’s brand ethos. The universal tagline is simple and designed to drive an instant understanding of the uniquely egalitarian American brand, underscored by Kroger’s commitment and belief that everyone should have access to fresh, affordable and delicious food.
- Primary Brand Color – Blue signals Kroger heritage, safety and trust
Blue has been and will continue to be Kroger’s signature color. Blue represents the Kroger brand heritage of food savvy and signals safety and trust to customers.
- Color Accent Palette – Bright and modern, and signifies fun and inclusion
The Kroger brand features a bright and modern palette of accent colors reflective of the fun and inclusive spirit of the campaign.
- Animation – Lovable “Kroji” characters keeps Kroger fun and relatable
Animation is Kroger’s fresh creative medium to market, connect and differentiate. The Kroji (Kroger + emoji) animation features a loveable cast of characters to represent Kroger customers, associates and communities in an inclusive, relatable, optimistic and fun way.
- Photography and Video Style – Kroger food stands out in the grocery industry’s ‘sea of sameness’
Real, delicious, fresh food with movement placed next to animation inspire Kroger’s new photography and video productions,breaking out of the ‘sea of sameness’ and creating an exciting visual narrative that pops and stands out.
- Advertising Campaign – Dialing it up
Kroger is launching a mass media campaign to amplify its new brand transformation. Advertising channels include retail, television and radio broadcast, digital, print, social, podcast, cinema, outdoor, and TV and music streaming services.
- Thoughtful Hosts – Living Kroger’s brand by providing exceptional customer experience
Kroger’s nearly half a million associates live its brand promise by helping make customers’ lives easier. No matter how someone shops, Kroger is committed to delivering fresh food at a fair price, simplifying customers’ shopping experiences and meaningfully giving back to its communities through Zero Hunger | Zero Waste, the brand’s bold social impact plan to end hunger in its communities and eliminate waste across the company by 2025.
- Family of Companies – Same great banners, unified under Fresh for Everyone
Kroger’s 20+ retail banners across America will continue to operate under their existing names, incorporating the new brand attributes.
- Making Life Easier – Kroger offers customers free grocery pickup this holiday season
To celebrate the launch of the brand transformation campaign, Kroger is offering customers free grocery Pickup – generally a $4.95 fee – through January 1, 2020, making life easier for customers throughout the holiday season. Grocery orders can be placed on kroger.com.
“Fresh and friendly underpin Kroger’s new brand identity because product quality and the total customer experience – across physical and digital – are key to bringing our brand promise to life,” says Mandy Rassi, Kroger’s vice president of marketing. “Kroger’s new brand celebrates our love of people and our love of food, cutting through the ‘sea of sameness’ that has beset grocery retail advertising for far too long. Having a more consistent and recognizable brand enables Kroger to stand out and engage our customers in an even more compelling way.
“We know that consumers make 221 food-related decisions a day1, so Kroger’s brand campaign was developed using the deep insights we have about our customers, their needs and how we can help make it easier for them to achieve their food aspirations.”
“Kroger already stands apart from its competitors in terms of quality, loyalty to customers and real-world actions that speak to its purpose to Feed the Human Spirit,” said Lisa Topol, Co-Chief Creative Officer of DDB New York. “Advertising in the grocery space was universally a sea of sameness: generic aisles of groceries and close-ups of people cutting carrots. Yet, Kroger is anything but generic. So, we wanted to take their inclusive and uplifting promise to their customers and find an effective and creative way to share it with the world.”
It remains to be seen how this move will impact the Kroger Private Brand Portfolio. The most obvious impact is the eventual replacement of the updated logo. Hopefully, they will avoid the trap of applying an advertising campaign to the brands and package design. Who knows perhaps “Krojis” on every pack.