PB CAREERS: Walmart – Director, Quality, Private Brands

walmart-store2BENTONVILLE, AR
Ethics and Compliance

Position Description

  • Directs the quality improvement for International Private Brands by evaluating and identifying improvement opportunities to meet quality goals; developing and determining international private brands quality standards; communicating quality standards to markets and suppliers; collaborating with markets to localize the implementation of the international quality standards; training markets on best practices for integrating product testing into supplier development plans; consulting with markets to improve and assess the accuracy of their quality data; conducting and/or consulting with market quality teams to conduct a verification processes in order to compare actual quality performance to contracted product specifications and reported performance; and evaluating progress and determining solutions to ensure private brand growth.
  • Ensures the execution and acceleration of private brand’s quality strategies across assigned market by developing short- and long-term private brand quality strategies; collaborating with stakeholders (for example, in-country teams, suppliers) to examine product portfolios for product quality opportunities; collaborating with the international food safety team and ensuring the quality strategy aligns with in-market food safety standards and strategies; utilizing quality expertise to determine product information and specifications; driving brand quality and consistency with private brand expectations across markets; collaborating with in-market teams to identify and drive importance of quality standards and product specifications; utilizing customer feedback to determine private brand quality opportunities; and developing performance metrics to track brand execution.
  • Supports in-market capabilities to accelerate private brand quality growth by building partnerships with in-country teams; evaluating existing systems and processes in order to determine gaps; driving processes and practices to enhance private brand quality development and execution; ensuring the global specification system can be utilized across markets and countries; and collaborating with in-market quality teams to identify, manage, and implement changes to systems and processes.
  • Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
  • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.

Minimum Qualifications
Bachelor’s degree in Engineering, Business, Food Science, or related field and 6 years’ experience in private brand development, quality, manufacturing, or related field OR 8 years’ experience private brand development, quality, manufacturing, or related field.

Additional Preferred Qualifications
5 years’ experience in quality. 8 years’ experience working in cross-functional teams. 6 years’ experience working with international markets. 6 years’ experience with food manufacturing. 4 years’ experience in product development. 5 years’ manufacturing at a plant level

Employment Type: Full Time
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Christopher Durham
Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan). Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s. Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago. Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.