PB CAREERS: Ahold – Manager Own Brands Product Integrity

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Ahold – Manager Own Brands Product Integrity
Department Name: CORP BRANDS
Grade: 015
FLSA: Exempt
Job Status: Full-Time
State: Pennsylvania
City: Carlisle
Recruiter: Jessica Ulanow

Job Description
Responsible for product safety and product quality and monitoring of Own Brands products across assigned categories.  Work closely with corporate brand manufacturers and outsourced QA third party organizations (if applicable) to monitor quality and safety of Own Brand products across assigned categories.

Position can be filled in either Quincy, MA or Carlisle, PA

Essential Skills

  1. Quality Assurance
  • Execute Quality Assurance guidelines, strategies and codes of best practice standards for the assigned business areas (namely, Non-Perishable, Fresh and Non-Foods).
  • Responsible for the product safety, quality and integrity of Own Brands brand products in the assigned business areas throughout the supply chain, warehouse, retail stores and customer level.
  • Ensures product lines are appropriate for the designated Ahold customer segment
  • Negotiate, develop and direct all aspects of the third party QA resources and respective participation in the Own Brand program, assisting AUSA in the development of quality standards for the assigned categories.
  1. Supplier Approval
  • Assure responsible sourcing. Specifically, ensures that suppliers respect the rights of workers and provide safe working conditions while at the same time preserving the environment in accordance with the Ahold USA Corporate Responsibility requirements and ACM Control Memorandum 13.
  • Analyze manufacturer operations for proper product safety & HACCP programs to the highest levels of global standards, Own Brands quality integrity and provide corrective action feedback for compliance with AUSA code of best practice.
  • Identify manufacturers, processors, packers and growers who are not able to meet established quality and safety standards and works with them to implement corrective actions.
  • Manages and executes recalls for assigned business areas.
  1. Quality Monitoring
  • Monitors product quality throughout the life of the product, including customer complaints and regular checks.
  • Negotiate, develop and direct all aspects of the third party QA resources and respective participation in the Own Brand program, assisting AUSA in the maintenance of quality standards for the assigned categories.
  • Reacts to customer, store feedback about a given product in the assigned area and develops a plan to investigate, assess and correct situation.
  • Responsible for conducting audits on all aspects of the quality assurance program, corporate brands QA initiatives, warehouse supply chain and retail stores as it relates to CB product safety and quality.
  • Manages input and data integrity of product specifications

Education (Highest Level): Masters Degree
Experience: 5-7 years
Certificates or Other: 5-7 years of related experience
Travel Requirements: 20%
Removal Date: 06-20-2015


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Christopher Durham
Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan). Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s. Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago. Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.