PB CAREERS: Lowe’s – Manager Trend & Design Living Spaces

LowesLowe’s – Manager Trend & Design Living Spaces
Job ID: 776164BR
Line of Business: Corporate
Job Category: Trend, Design and Packaging
Department: 0332 – Trend, Style & Decor Design
Employment Type I: Regular
Employment Type II: Full-Time
Location #: 1999
Location Name: CSC-Mooresville
Location Address : 1000 Lowes Boulevard
City: Mooresville
State: NC

Job Description
The principle purpose of the Manager, Trend and Design Living Spaces is to lead and drive a market leading, comprehensive, and consistent point of view on style and design for their respective room category that will encompass trend, product, and experiential elements to provide compelling solutions for the customer. To accomplish this, the manager must deliver a customer-centric decor experience through curated, holistic solutions in support of Holistic Style by managing people, process, and prioritization of workload. This role leads teams through works streams to meet customer and business needs by translating décor strategy and customer insights into recommended actions, programs, and initiatives that are clearly understood and activated upon by the organization.

The Manager, Trend and Design will have overall responsibility for the development of clear and actionable recommendations and insights to inspire design and influence cross-functional decision-making in accordance with the key tenants of Holistic Style, ultimately positioning Lowe’s with the right style balance, perception of choice, and product coordination across the room.

The Manager, Trend and Design Living Spaces leads in a highly collaborative matrixed environment where influence and clear communication of one view on style are key to realizing the design intent across all touchpoint. This role will need to build close working relationships with Trend and Design Room managers, the Style Integration Manager, Multi-Channel Testing and Commercialization (MCTC) , Merchandising, Marketing, Lowe’s Global Sourcing (LGS), Customer Experience Design (CXD), and Private Brand in order to achieve this objective.

This position manages program leaders and individual contributors responsible for the analysis, synthesis, and development of trend themes, and how they are applied to customer experiences and to product to ensure Lowe’s is current and relevant in the marketplace. This position also leads a team of product designers who manage, develop, guide, and implement proprietary brand product design and development as well as develops effective partnerships with outside resources to flex capacity and to ensure overall quality of décor recommendations. They create solutions that are aligned with Lowe’s customer experience strategy, and style and trend direction.

The key deliverables of this role include creation of compelling product designs, clear and visual guidance to vendors, and recommendations for product offerings across the assortments within each of the room areas. To accomplish this, the person in this role must have an advanced ability to develop and articulate a design vision; possess strong industry knowledge of style across the décor industry and relevancy of style to the Lowe’s customer. He/She should must have experience with decorative product and an understanding of how to coordinate products across the room. The manager must have a skilled eye for form and aesthetics, and a broader strategic perspective on the fit of individual products and programs with Lowe’s style and design direction to provide a profitable and compelling customer value proposition.

This position will have significant and direct impact on profitability across décor categories by building competitive advantage and customer devotion via delivery of a décor experience that inspires our customers to take on decorative refresh and remodel projects and provides the optimal combination of product choice and coordination to instill customer confidence in completing those projects.

This manager is responsible for ensuring Living Spaces décor offerings – inclusive of rugs, drapery, and other soft goods , lighting, wall décor , tabletop décor, decorative hardware, and other hard goods-are style relevant, on trend as appropriate, meet the balance recommendation and adhere to quality standards. A familiarity of décor product knowledge, print/pattern, and color are necessary. Understanding of what makes visual displays compelling and profitable is critical as the manager oversees the curation of product, in an omni-channel context, intended to help consumers put together the looks they prefer and to visualize the look in their own home.

Essential Responsibilities:
Delivers product design programs in alignment with strategic customer preferences and brand guidelines (style, quality, price) by interpreting Customer Experience research into meaningful solutions for the customer at a higher theme/visual display level as well as how the research translates to product; determining how categories interact within the room view based on trend curve and how consumers rank style significance; evaluating workload and managing resources by determining level of team involvement per project/initiative, which may range from guidance and consultation of style direction with vendors to proprietary product development; driving collaboration and integration with the business to achieve visual appeal and perception of choice for décor product programs and collections; evaluating room and category recommendations from an internal standpoint (adoption) and an external standpoint (performance in market) and continually monitoring and adjusting as needed; exploring best practices, both inside and outside the industry, and recommending potential new approaches and processes.

Required Minimum Qualifications:

  • Bachelor’s Degree in Design AND 7 years experience in trend or design OR 10 years experience with increasing responsibility in product design and development.
  • 5 years of experience synthesizing trends and communicating to key stakeholders and/or designing and developing products in the home or consumer products industry.
  • 3 years experience and proficiency in 2D graphical software (e.g. Adobe Creative Suite).
  • 2 years of experience designing décor product for commercial or mass-market consumption.
  • 2 years experience direct/indirect leadership of design resources and primary accountability for complex, cross-functional design programs.
  • Demonstrated knowledge of current, future and historical interior and home design trends.
  • Portfolio of work required.

Preferred Qualifications:

  • 2 years of experience working with trend agencies preferably in décor or fashion industries.
  • 1 year of experience working within or with US retailers.
    Bath and Kitchen Domain:
  • National Kitchen and Bath Association (NKBA) certified or 2 years of experience in designing kitchen and bath environments.
  • Knowledge of UD/ADA compliance.

With fiscal year 2013 sales of $53.2 billion, Lowe’s Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,825 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.

Lowe’s is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

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Christopher Durham
Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan). Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s. Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago. Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.