This month’s edition of the Private Label Manufacturers Association’s video magazine PLMA Live! Features an interview with Carmine Gallo. He is a contributor for Forbes.com and writes for the Leadership channel. Gallo has written several bestselling and award-winning books including The Innovation Secrets of Steve Jobs which is the winner of an Axiom award for one of the top three best business books of 2011. The Presentation Secrets of Steve Jobs has become an international bestseller and has been translated into 14 languages. Gallo’s latest book, The Apple Experience; Secrets to building insanely great customer experiences takes a look at the phenomenal success of Apple Stores and gives practical techniques on how you can re-imagine the customer experience in your organization. Other books include Fire Them Up!, The Power of foursquare and The Apple Experience.