PB CAREERS: Toys”R”Us – Manager, Global Product Safety, Quality & Compliance

This position is responsible to develop and implement Toys”R”Us, Inc. global toys/hard line(s) QA functions that include but are not limited to protocol/standards development, test program, factory evaluations, product inspections etc.   Position requires strong bias for communication and collaboration amongst internal/external global partners to facilitate the Toys”R”Us, Inc. global product safety, quality and compliance program.


  • Lead global communication amongst global QA partners to ensure consistent approach and business initiatives are met
  • Leads communication to internal/external partners on QA related matters
  • Industry Knowledge/Intelligence:
  • Knowledgeable of test methodology
  • Labeling requirements
  • Regulatory requirements for CPSC/CPSIA, FDA, EPA, & ASTM requirements for toys and hard goods
  • International toy/children’s products standards and regulations (e.g. EN 71 etc)
  • QA Management/Functions:
  • Lead and develop global protocols/standards development for private label toys and hard goods
  • Lead and develop global design evaluation process which consists of analyzing and identifying potential product hazards and through the evaluation ensures that design and construction are robust to withstand production variances
  • Manages and communicates technical requirements to internal/external partners related to QA and test program
  • Develop product inspection program for hard goods in conjunction with global partners and China QA office
  • Develop and implement factory evaluation program in conjunction with global partners and China QA office
  • Manages day to day operations with 3rd party labs to create test methodology, protocol/standard development and ensure that each 3rd party lab is providing consistent service to all  internal/external partners
  • Participation in Global “R” Us Brands global line reviews to provide technical advice and support the global private label product development and sourcing teams with QA related matters
  • Identify, prioritize and launch special projects while managing day to day execution of test program inclusive of corrective action plans, protocol/standards development, design evaluations  and technical advice.
  • Responsible to draft, maintain and communicate Global QA policy and procedures
  • Develop and maintain systems to track and update TRU Global testing/standards criteria


  • Bachelors degree in engineering or related field
  • Certified engineer preferred but not required
  • Experience in Engineering, manufacturing, production, quality assurance, test laboratory
  • Strong ability to manage multiple projects
  • Adapts to ever changing environment
  • Strong problem solving skills
  • Works well under intense pressure
  • Ability to interpret technical information
  • Technical competency in quality/safety regulations for consumer products (e.g. CPSC, ASTM Standards, FDA etc)
  • Knowledgeable in global requirements for toys
  • Strong understanding of test methodologies for toys/hard goods

Job Function: Product Development
Organization: Headquarters
Primary Location: USA-NJ-Wayne
Work Locations: Headquarters: One Geoffrey Way, Wayne 07470-2030
Schedule: Full-time
Job Type: Standard
Education Level: Bachelor’s Degree
Travel: No
Job Number: 35206)


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Christopher Durham
Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan). Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s. Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago. Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.