Marks & Spencer Launches Private Brand Bank

Early last week English retailer Marks & Spencer unveiled the first branch of its flagship M&S Bank. The opening It signals the start of a nationwide opening of 50 Private Brand M&S Bank branches, as well as the launch of pre-registration for the forthcoming M&S Premium Current Accounts.

The Marble Arch branch offers a preview of what it will be like to bank with M&S Bank. Customers can pop in to take a look at the branch and meet M&S Bank Manager Louise Evans and her team.
As well as internet banking and 24-hour current account support from a UK-based customer service team, branches are open when M&S stores are open – including evenings and weekends. To cut down on lines, a pager service alerts customers as soon as an assistant is free, so they may continue to shop.

In store branch locations will include: Handforth; Bromley; Glasgow Argyle Street; Meadowhall; Pudsey; Aberdeen; the Gyle; Manchester; Culverhouse Cross; Cribbs Causeway; Birmingham; Gemini; Metro; Hedge End and Bluewater.

 



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Christopher Durham

Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan).

Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s.
Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago.

Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.