PB CAREERS: Senior Manager Private Brands Quality (Consumables \ OTC)

Job ID: 59531BR

Company Summary
Wal-Mart Stores, Inc. (NYSE: WMT) serves customers and members more than 208 million times per week at more than 8,600 retail units under 59 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Wal-Mart employs more than 2 million associates worldwide.

Position Description

  • Assures specifications exist for quality assurance
  • Drives costs out of quality measurement systems
  • Drives the execution of multiple business plans and projects in Private Brands
  • Ensures business needs are being met
  • Improves overall customer experience
  • Improves quality of end products
  • Monitors quality performance and customer feedback in effort to improve overall product quality
  • Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity
  • Provides supervision and development opportunities for associates
  • Sets strategy for overall product quality
  • Minimum Qualifications

    • Bachelor’s degree
    • 8+ years experience customer management experience,

    Additional Preferred Qualifications

    • knowledge of OTC,Supplements, Consumables or HBA in a retail setting


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    Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan). Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s. Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago. Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.