PB CAREERS: Walgreens Posts Multiple Private Brand Jobs

Manager, Product Specifications- Private Brands – Walgreens

Job Number: 005134)

Description
Why not join a company where your interests can drive our innovation?

Growth. Performance. Success. FULFILLED

There’s a way. As America’s most convenient provider of consumer goods and services, and pharmacy, health and wellness services, Walgreens has something for everyone who wants to build a successful career. With over 7,500 locations in all 50 states and Puerto Rico, we¹re much more than your neighborhood drug store. We’re a company of e-commerce professionals, analysts, nurses, pharmacists, retail store staff and more who are focused on serving our customers as much as finding better ways to run our business. Here, you’ll find supportive co-workers, an innovative environment and the tools you need to grow your skills, help build healthy communities and advance your career.

Job Summary
Ensures quality and safety of Walgreens Private Brand products via leadership of the Specifications group. Leads acquisition, review and approval of all Private Brands product specifications as submitted by vendors or laboratories. Manages data integrity, archiving policies and procedures. Supervises Specifications staff.

Job Responsibilities

  • Defines and maintains policies with regards to Private Brand product specifications. Manages all resources associated with SpecCheck system, provider service agreement, staffing (internal and contractors), departmental budget and process flow.
  • Maintains the system to deliver comprehensive product specifications and a technical document control system. Ensure enhancements and fixes are implemented as needed.
  • Ensures specifications are developed for all national, regional and Direct Store Purchase products.
  • Controls standardized forms and systems for facilitating vendor information input. Manages all vendor communications relating to product specifications
  • Oversees development of final specifications based upon detailed information provided by the Product Manager and obtains final specification approval signatures from vendor and internal departments prior to initial production of each product.
  • Develops Master Supplier database to include vendor physical information and product specific data capable of generating unique lists for Market queries Example: kosher, gluten free products, allergen specific lists.

Qualifications
Basic Qualifications & Interests (BQIs)

  • Bachelor’s degree and at least 3 years experience working with specifications or product descriptions in retail, manufacturing, or technical environment
  • At least 2 years experience with managing compliance documents in a consumer goods environment.
  • At least 2 years experience managing projects (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Willing to travel at least 5% of the time for business purposes (within state and out of state).

Preferred Qualifications & Interests (PQIs)

  • Bachelor’s degree in Food Science, Packaging, Quality, Electronics, Engineering.
  • At least 2 years experience with technical data management.
  • At least 2 years experience managing vendor compliance.
  • Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
  • Experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.

APPLY TODAY!

Manager Consumer Response – Private Brands – Walgreens

Job Number: 005132)
Description
Why not join a company where your interests can drive our innovation?

Growth. Performance. Success. FULFILLED

There’s a way. As America’s most convenient provider of consumer goods and services, and pharmacy, health and wellness services, Walgreens has something for everyone who wants to build a successful career. With over 7,500 locations in all 50 states and Puerto Rico, we¹re much more than your neighborhood drug store. We’re a company of e-commerce professionals, analysts, nurses, pharmacists, retail store staff and more who are focused on serving our customers as much as finding better ways to run our business. Here, you’ll find supportive co-workers, an innovative environment and the tools you need to grow your skills, help build healthy communities and advance your career.

Job Summary
Manages Consumer Response team and overall private brands consumer response program. Leads development and implementation of consumer comments trends and analysis protocols. Improves and maintains standard responses and escalation protocols.

Job Responsibilities

  • Manages overall Private Brands Consumer Response Process including Satisfaction Guarantee Program
  • Responsible for standards development and implementation. Leads development and enhancements of standard response and escalation protocols. Ensure standard work processes are documented and maintained.
  • Manages all aspects of data aggregation, report generation and trends analysis.
  • Identifies key product issues and recommends prioritization of corrective actions. Works with vendors to identify trends and emerging issues.
  • Supervises Private Brands Consumer team, ensures goals setting, performance reviews and personnel development needs are met
  • Ensures Private Brands systems needs are met by Corporate Consumer Response function.
  • Works cross-functionally to ensure programs are consistent with company policies.

Qualifications
Basic Qualifications & Interests (BQIs)

  • Bachelor’s degree and at least 2 years experience in consumer product management OR a high school diploma and at least 5 years of experience in consumer product management or consumer response supervisory role
  • At least 2 years experience managing projects (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Willing to travel up to/at least (choose one) 5% of the time for business purposes (within state and out of state).

Preferred Qualifications & Interests (PQIs)

  • Bachelor’s degree.
  • At least one year experience with consumer contacts database.
  • Experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.
  • Experience directly managing people, including hiring, developing, motivating, and directing people as they work.

APPLY TODAY!



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Christopher Durham

Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan).

Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s.
Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago.

Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.