PB CAREERS: Product Quality and Supplier Development Divisional Vice President

Family Dollar, Matthews, NC
MER05718

General Summary:
The DVP Product Quality and Supplier Development is responsible for both the Quality & Compliance and Supplier Development functional areas within Family Dollar. Reporting to the SVP Global Sourcing, the DVP manages, mentors and directs both groups in establishing and executing strategic and tactical processes and policies that advance the overall mission and vision of the corporation in relation to merchandise quality and supplier performance. Actively partnering with the Merchandising, Sourcing and Supply Chain groups, this role is responsible for defining, communicating and implementing standards of product and supplier performance that achieve and surpass applicable regulatory, Customer and business team requirements. Through the development and management of both functional teams, a cohesive and consistent set of policies and processes guiding and evaluating the Quality and Supplier Development initiatives is to be achieved, including continual improvement and monitoring of market place actions and expectations. Principal Duties & Responsibilities:

  • Define, execute and manage current Quality & Compliance and Supplier Development programs
  • Define, refine and/or implement strategic and tactical frameworks and performance metrics for the on-going improvement and management of quality assurance and control for FDO domestic and internationally sourced products
  • Define, refine and/or implement strategic and tactical framework and performance metrics for Supplier Development, inclusive of on-going improvement initiatives and organizational competencies
  • Define and drive the implementation of a collaborative planning, monitoring and issue resolution process for product quality standards and supplier quality-related activities
  • Represent quality and supplier development areas in cross-functional corporate initiatives such as new market entries, etc.
  • Establish, manage and monitor third party provider relationships for services and applications/tools that are utilized by Quality & Compliance and Supplier Development functional areas
  • Manage, mentor and develop Director Quality & Compliance, Director of Supplier Development, and their teams, establishing on-going skill development, and continuously improving management and execution capabilities
  • Partner with Merchandising, Sourcing and Supply Chain teams to understand and integrate their business strategies and goals into the execution activities of the Quality & Compliance and Supplier Development functions
  • Partner with SVP of Global Sourcing and Merchandising leadership to manage and execute Supplier Summits
  • Define, develop and champion a technology and organizational strategy to support continuously improving Supplier Development and Quality & Compliance capabilities
  • Partner with Merchandise Support areas, Supply Chain, Store Operations, Legal, Finance and IT to define, rationalize and initiate cross-functional improvement opportunities and programs focused on efficient and effective operating processes within direct reporting groups
  • Define the strategic approach and expectations for supplier training, awareness and measurement, resulting in a cohesive supplier certification programs
  • Assist Merchandising, Supply Chain and Sourcing teams in the preparation, planning and management of Supplier negotiations and meetings
  • Other job-related duties as assigned
Minimum Requirements Education: BA/BS or equivalent work experience Experience: Fifteen (15) or more years of experience in a large retail environment with 5 (5) or more years leading merchandising support teams. Experience in either Quality Management or Supplier Development required (both preferred). Additional experience in merchandising, sourcing and/or supply chain functions desired.
Technical Skills: Intermediate to advanced working knowledge of Microsoft Office desktop applications, inclusive of Excel, Access, Word, PowerPoint and Outlook. Moderate to intermediate working knowledge of web-based or stand alone quality and/or Supplier Management tools, inclusive of collaboration and communication tools, work flow, task management, compliance management, data analysis and management reportingIntermediate to advanced working knowledge of Microsoft Office desktop applications, inclusive of Excel, Access, Word, PowerPoint and Outlook. Moderate to intermediate working knowledge of web-based or stand alone quality and/or Supplier Management tools, inclusive of collaboration and communication tools, work flow, task management, compliance management, data analysis and management reporting

Education Level: Bachelor’s Degree (±16 years)

Travel: Yes, 25 % of the Time

Relocation Assistance: Yes

Drug Screen Required: Yes

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Christopher Durham
Christopher Durham is the president of My Private Brand and the co-founder of The Vertex Awards. He is a strategist, author, consultant and retailer who built brands at Delhaize-owned Food Lion, and lead strategy and brand development for Lowe’s Home Improvement. He has consulted with retailers around the world on their private brand portfolios including: Family Dollar, Petco, Staples, Office Depot, Best Buy, Metro (Canada), TLW (Taiwan) and Hola (Taiwan). Durham has published five definitive books on private brands, including his first book, Fifty2: The My Private Brand Project. In 2017, he will debut his newest book, Vanguard: Vintage Originals, a visual tour of innovation and disruption in private brand going back to the mid-1800’s. Dynamic in his presentation while down to earth and frank in his opinions, he has presented at numerous conferences, including FUSE, The Dieline Conference, Packaging that Sells, Omnishopper and PLMA’a annual trade show in Chicago. Durham lives in Charlotte, NC with his wife, Laraine, and two daughters, Olivia and Sarah.