The end of the year brings its usual celebrations; extra cookie induced pounds and of course lists. List after list of top ten this or that either reflecting on the year gone by or speculating on the year to come. Rick Mathieson author of “Branding Unbound” and ‘The On-Demand Brand” features a list from Shawn Parr, CEO of the design and innovation consultancy based in San Diego, Bulldog Drummond titled “10 New Years Resolutions for Brands”. The simplicity and elegance of the resolutions are genius. With a nod to the original and a few tweaks the resolutions are also relevant to Private Brands.
- BE COURAGEOUS, OFTEN
Take bold steps to stand out from the crowd. Reflect on 2010 and look at what you did well, and what could have been different. Take courageous steps to help your brand stand out in 2011.
- REVISIT AND REFINE YOUR BRAND/BRANDS PURPOSE
Take the time to look back at your Private Brand or Brands positioning and mission, ask if you were living it in 2010. Look for places to bring it to life with your team and explore whether you need to refine it. Remember: the words aren’t set in stone. If they’re not resonating, rewrite and revise!
- SHUT UP AND LISTEN
There’s a lot to learn if you just listen. Make sure you ask your team for feedback, ideas and suggestions. Listen to your customers and pay attention to your sales data, loyalty data and research. Listen to what it is telling you and act on what you’ve heard. Honest, unfiltered feedback is fuel for change.
- FIND AN ENEMY
An enemy gives you and your team something to push against–something to challenge. An enemy inspires passion! This year, define a clear enemy and rally your team. It could be a competitor, a trend or an element of your internal culture. No matter what it is, create a plan to beat it, share the mission with your team and charge to victory!
- STRETCH AND SET SOME BIG GOALS
Set at least one wild and audacious goal for 2011–something you’ve never tried before. Outline the goal, share it with your team and challenge them to play their part in achieving it. Just don’t forget to celebrate the small victories and successes on the journey.
- BUILD A PASSIONATE AND ENGAGED TEAM
Your most valuable resource is your people. This year, weed out those who don’t contribute and aren’t engaged. Replace them with active, passionate and energized people who will make a true difference to the rest of your team and your brand.
- INJECT FUN INTO THE EVERYDAY
One of the best motivators for your team is a great work environment. This year, start doing small things that make your associates happy. Small gestures or events can make a big difference. And the benefits won’t just stop with your team – they will show through everything that your brands touch. Happy people equal successful brands.
- PLAN FOR LEARNING
This year, make a commitment and make sure you company is continually learning and is inspired by the word at large. Create a program that allows your team to take classes. Host a “learning lunch” monthly with guest speakers. Injecting new thinking into your retail organization will energize your team and, ultimately, benefit your brands.
- MAKE FRIENDS WITH OTHER BRANDS
Partner brands can be your best ally – whether they’re in your channel/space or not. This year, chart a “circle of love,” identifying both retailers and national brands with similar values that you’d like to partner with in 2011. Set one member of your team with a potential relationship and have them explore collaboration. You’ll be surprised by the results, even just the initial conversations you’ll have about your own brand.
- SAY THANK YOU AND SHOW THAT YOU REALLY MEAN IT
And, lastly, do what your mother told you! Thanking people goes a long way to creating valued and appreciated fans – internally and externally. This year, find new ways to show you appreciate your team, your customers and your partners, in ways that truly make a difference in their lives. You’ll be surprised and delighted by the results.
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