Walmart has announced that it is recalling About 1.5 Million Private Brand DVD players. According to the Consumer Product Safety Commission website: Wal-Mart has received 12 reports of DVD players overheating, five of which have resulted in fires that caused property damage. No injuries have been reported. The recall involves a single Durabrand DVD player with a remote control. The device is silver colored and has a U-shaped opening at the top to insert the DVD. They where sold at Walmart stores nationwide from January 2006 through July 2009 for about $29. Although no injuries have been reported, Walmart should be applauded for this voluntary recall.
After the much talked about relaunch of Great Value, Walmart has announced significant quality inititiaves to maintain the quality of the New and Improved brand.
According to the Great Value press release:
With a strong focus on better quality, Walmart worked with several hundred suppliers and product testing facilities to:
- Test more than 5,250 products against leading national brands to ensure Great Value quality is equal to or better;
- Conduct more than 2,700 consumer tests to compare the flavor, aroma, texture, color, and appearance of Great Value products against leading national brands;
- Change the formulas for 750 items including: breakfast cereal, cookies, yogurt, laundry detergent, and paper towels; and
The question after this recall is will this focus on quality extend to Private Brand products across the store. Quality issues are the easiest way to destroy brand equity and consumer trust. Domestically made food products can be simple compared to the 1000’s of internationally sourced products in the average Walmart.